WPBot – AI ChatBot for Live Support, Lead Generation, AI Services

ChatBot for WordPress with AI – WPBot

WPBot is the most feature rich AI ChatBot for WordPress websites to provide 24/7 automated Live Chat Support, Lead Generation and Collecting Information from your users. It is an easy to use, Native, No coding required ChatBot that can work with or without the AI LLM services.

This ChatBot can be be powered by OpenAI ChatGPT, Gemini, OpenRouter (GPT, Claude, Grok, Cohere, DeepSeek, Mistral, Llama etc.), DialogFlow etc.. Or simply use the built-in features to provide Automated Live Support, Lead Generation, and collect data without any extra cost. Own and Manage this Native WordPress ChatBot directly from your WordPress Dashboard to improve live customer support efficiency and user conversions.

for Advanced Features Upgrade to WPBot Pro now!
Support, Bug Report, Feature Requests | ChatBot for WordPress Demo

++ Get the Conversational Forms chatbot addon for Lead Generation. Collect Data from users, Booking, Appointments, Scheduling etc.

++ Do you need a ChatBot solution for your Agency? Answer: WPBot Pro Master Lifetime deal is for you. White Labelling, 50 sites, Site Activation Control, One time payment – lifetime update and support, and more!

++ The WPBot ChatBot Pro versions can also support Messenger ChatBot, Instagram ChatBot, Telegram ChatBot, WhatsApp ChatBot, Zapier, WebHooks, Fluent CRM, Hubspot CRM etc.

The ChatBot for WordPress WPBot can work both in Natural Language Processing Mode and Button Menu Driven Mode. WPBot also works with any language by customizing the texts used by the WPBot from the Dashboard. AI-powered chatbot for online customer service, to answer user questions about your product or services, and also for Lead Generation and collecting data from the users using conversational forms addon for WPBot.

Change all the WPBot live chat bot responses and make this work in any language with very little effort. RTL is supported. Use this handy ChatBot as a practical means for your website users to save time, improve engagement, generate leads, handle FAQs! It is also great as a HelpDesk, Contact Bot, FAQ Bot or feedback bot to increase user conversions and customer leads.

WPBot pro is available with advanced features like Onsite Retargeting by showing special offers and coupons. Integrated Live Chat Support, Messenger ChatBot, Instagram ChatBot, WhatsApp ChatBot, White label chatbot, Chat history logs, analysis, AI Insights, MailChimp, Zapier, Webhook Integration and more!

How does the ChatBot work?

Please check this article for more info on how the ChatBot works.

How to train AI with your website data using ChatBot

You can train an OpenAI model for the ChatBot with your data using one of the three methods: RAG vector database, Fine Tuning or GPT Assistant

We suggest using either RAG or GPT Assistant as these are easier, quicker, and more flexible. Here is a guideline for How to train AI with your website data using WPBot

How to reduce OpenAI API cost and save money for your ChatBot

You can dramatically decrease the OpenAI API cost by using chatbot for WordPress’s default features (which are free) in combination with OpenAI.
Here is a short guideline for How to reduce OpenAI API cost for your ChatBot

ChatBot plugin for WordPress websites

WPBot Free version provides the following ChatBot features:

Built-in, plug n’ play ChatBot features
Supports any languages like French, Spanish etc., including RTL
Create simple text responses easily from your WordPress backend
Add hyperlinks in response message content using HTML markup.
Set on which pages the chat bot will display
Upload Custom Icons and Customize Colors to match your brand
Show a List of FAQ or Frequently Asked Questions defined by you
Let users email you any questions or feedback they may have
Let users leave their phone number so you can call them back
Option to display Start Menu After Greetings
Create Conversational drag and drop forms with a free AddOn
Integrate with Google’s Dialogflow Agent API to process natural language queries
Integrate with OpenAI ChatGPT for responses based on keywords you define
Integrate with OpenRouter and use OpenAI, Anthropic, Google DeepMind, Meta, Mistral, Cohere, xAI, Perplexity AI, DeepSeek or any other popular AI services. Also offers free credits
Integrate with Google Gemini
Supports RAG and Vector Database Embedding of Website Contents
Display links to the relevant web pages on your website with all GPT responses
Option for users to Like, Dislike, Share, or Report ChatBot responses

What can you do with this ChatBot?

Use the chatbot for customer service and user support 24/7
Use this chatbot for lead generation with conversational forms
Use this chatbot for scheduling appointments or booking
Use this chatbot for lead generation and qualification
Use as a FAQ chatbot for websites
Use as scalable live support system and personalized, live chat experiences
Use this ChatBot for reducing customer support response time
Multilingual chatbot for international customers (Pro feature)
Lower webpage bounce rate
Longer user time on site
Voice-enabled chatbot for customer service (Pro feature)
Collect information and data from the website users

Who can benefit from WPBot ChatBot?

Chatbots can provide valuable benefits to a wide range of businesses by improving customer service, increasing efficiency, and enhancing user engagement. Here are some specific types of businesses that can significantly benefit from implementing chatbots:

ChatBot for E-commerce and Retail:

– Customer Support: Provide 24/7 assistance, answer FAQs, track orders.
– Sales Assistance: Offer product recommendations, show featured products, and support during the purchasing process.
– Abandoned Cart Recovery: Engage customers who have abandoned their shopping carts with personalized messages and offers.

ChatBot for Healthcare Industry:

– Appointment Scheduling: Automate the booking of appointments.
– Patient Information: Provide initial information on symptoms, treatments, and healthcare services.

ChatBot for Financial Services and Banking:

– Customer Service: Handle frequently asked questions, provide information on products and services, and assist with troubleshooting.
– Loan and Credit Applications: Guide users through loan applications.

ChatBot for Real Estate:

– Lead Generation: Qualify leads by answering property queries and scheduling viewings.
– Customer Support with ChatBot: Provide information on property listings, market conditions, and financing options.
– Virtual Property Tours: Offer virtual tours and answer questions about properties.

ChatBot for Travel and Hospitality Industry:

– Booking Services: Automate booking of flights, hotels, and vacation packages.
– Customer Support: Assist with cancellations and provide travel information.
– Personalized Recommendations: Offer travel tips, destination information, and personalized vacation packages.

ChatBot for Education:

– Student Support: Provide information on courses, application procedures, and campus life.
– Tutoring: Offer automated tutoring sessions and study resources.
– Administrative Assistance: Help with enrollment, scheduling

ChatBot for Human Resources (HR):

– Recruitment: Screen candidates, schedule interviews, and answer job-related questions.
– Employee Support: Assist with onboarding, provide HR policy information, and handle employee queries.
– Performance Reviews: Automate the collection of feedback and performance reviews.

ChatBot for Customer Service-oriented Businesses:

– Telecommunications: Handle billing inquiries, technical support, and service issues.
– Utilities: Manage service requests, provide outage updates, and assist with billing inquiries.
– Insurance: Help with policy information, claim processing, and provide quotes.

ChatBot for Marketing and Advertising:

– Lead Generation: Qualify leads and collect customer information.
– Engagement: Run interactive campaigns, quizzes, and promotions.
– Customer Feedback: Collect feedback and conduct surveys to improve services.

ChatBot for Event Management:
- Event Registration: Streamline the registration process for events, conferences, and webinars.
- Attendee Engagement: Provide event schedules, speaker information, and answer attendee questions.
- Feedback Collection: Gather feedback and reviews from event participants.
ChatBot for Restaurants and Food Services:
- Order Placement: Automate the ordering process and provide menu recommendations.
- Reservations: Handle table reservations.
- Customer Feedback: Collect reviews and feedback from customers.

WPBOT Pro Version

WPBot Pro version is a multi-language supported chatbot. It is an affordable chatbot services for SMEs to provide multilingual chatbot for international customers.

WPBot Pro feature highlights

Interactions

Collect User eMail for newsletter Subscription
Option to show the ChatBot for Logged in users, and WordPress backend
Skip Greetings and Trigger an Intent (like a Conversational Form for Custom Greeting Sequence)
Enable Asking for Phone Number
Quick Help for commands that can be used in-chat

AI & OpenAI ChatGPT Integration
* Integrate with OpenAI so the WPBot can answer any questions
* Train and Fine Tune OpenAI ChatGPT
* RAG Vector Database embedding of your website contents
* RAG Vector Embed by uploading training data as PDFs, XMLs, CSV, Sitemap link
* Fine tune with your Website data (pages, posts and custom post types)
* GPT Assistant support. Upload ChatBot Generated Website data, PDFs or any document to train ChatGPT
* Generate and Upload website contents as JSON file to your GPT Assistant for AI training
* OpenAI Content Writer and AI Content and Image Generatror
* OpenRouter support (GPT, Claude, Gemini, Grok, Cohere, DeepSeek, Mistral, Llama etc. & Free Credits)
* Supports OpenAI Agents
* Supports n8n Integration

DialogFlow Integration

Full integration with Google Artificial Intelligence, Machine Learning or AI Engine DialogFlow
Supports DialogFlow ES – Essential and DialogFlow CX
Use DialogFlow CX as visual workflow builder to create conversations that are easier to design, enhance, and maintain.
Supports Rich Message Response & Card Responses from Dialogflow

Customization Options

Enable Extended Home Interface to present different interactive options to users
Comprehensive Customization options to match your brand
Option to Auto Open WPBot Window for First Time Page Load
Option to Keep ChatBot window open when browsing

User Conversions & Retargeting

Increase customer conversion rate with Onsite retargeting and remarketing
Show retargeting messages for customers on Exit Intent, After Scrolling Down “X” Percent, Or after “X” seconds.
Collect User eMail for newsletter Subscription
Out of focus Browser tab flashing with custom message
Offsite Retargeting and Abandoned Cart Recovey for Woocommerce Users

Interactive, Conversational Forms
Extend the Start Menu with the powerful Conversational Forms. It is a visual, drag and drop form builder. You can create:

Conditional Menu Driven Conversations
Standard Contact Forms
Job Application Forms
Lead Capture Forms
Various types of Calculators
Feedback Survey Forms etc.

Conversational forms pro Supports Google Calender integration inside your ChatBot

Language Support

Works with any language
Add multiple variations of WPBot responses for each node. They will be used randomly and give an appearance of more human like responses.
RTL support
Multi Language support. Multilingual chatbot for international customers

Embedding Features

Install once and use on unlimited websites. Embed code to use the ChatBot on any other websites including static HTML website
Widget Shortcode to show the ChatBot on a page or post instead of Floating icon
Shortcode for Click to Chat Button with the possibility to Trigger Specific Intent (forms etc.) on a page or post

Misc. Features

Persistent chat history over user session on website
Option to Disable persistent chat history (Chat history is reset on every page)
GDPR compliance (message with link to Privacy page)

Chat Histories, Analytics, and AI Insights

Stay on top of your ChatBot Performances and Improve continuously
Save complete Chat Histories, Export as CSV
Detailed analytics, including reports of liked/disliked responses
AI Insight – uses AI to analyze customer interactions and emails you a daily digest so you can keep track of the interactions and improve the chatbot responses

Omni Channel ChatBot – Facebook Pages, Instagram, Messenger, WhatsApp, and Telegram
* Connect your ChatBot to your social media profiles and pages to provide automated customer support and increase engagement on your pages.

Live human chat support
* Allow users to escalate to Live Human chat support
* Provide Live support through Slack or WordPress dashboard

Woocommerce Support
* Strong integration with Woocommerce products. Display product catelog, products on sale, featured products, order status, and more inside the ChatBot. Users can add products to cart from the ChatBot window.

White Label ChatBot
* White label your chatbot and use their own branding in the backend. Best ChatBot solution for agencies to implement of customer websites

WebHook Integration with Forms
* Connect your Conversational forms to virtually any CRM or Mailing List. Also, supports Zapier. Best chatbot solution for lead generation

Voice Message ChatBot
* Allow users to send you a voice message

Voice Enabled ChatBot
* Option to enable voice for your ChatBot. Users can voice dictate and get answers in spoken voices. Works with almost any languages.

AI Powered Support Ticket System
* Modern AI powered, feature rich support ticket system includes all the features you need to provide prompt and efficient customer support

++ Download Free WPBot from GITHUB

++ View WPBot in Action

++ Upgrade to WPBot Pro Now!

Download the ChatBot plugin zip file. Extract and upload in your wp-content/plugins folder.
From the wp-admin panel go to plugins and activate “WPBot”
You are done.

سوالات متداول

I have a Web Design Agency. What is a good ChatBot solution for Agencies?

WPBot pro Master Lifetime deal is a great solution if you want to give ChatBot services to your customers. You can create both text responses based chatbot or button driven guided conversations, conversational forms, web hooks, Facebook messenger chatbot, Instagram chatbot, all the latest AI technologies and more. Install it on up to 50 WordPress sites, Lifetime deal for the best price and no renewal needed. Best of all, you can white label it and manage your active sites from your account. Check it out.

Does the ChatBot support OpenAI ChatGPT?

OpenAI is now supported with all WPBot WPBot packages. For advanced OpenAI features like fine tuning and GPT Assistants you need the WPBot pro Professional and Master licenses.

How to train AI with your website data using ChatBot

You can train an OpenAI model with your data using one of the two methods (requires WPBot Pro Professional or Master License): Fine Tuning or GPT Assistant

We suggest using GPT Assistant as this is easier, quicker, and more flexible. Our ChatBot for WordPress WPBot allows you to easily generate a JSON file containing all your website data that you can upload to your GPT Assistant. Here is the step by step process guideline for How to train AI with your website data using WPBot ChatBot

How to save money and reduce OpenAI API cost for your ChatBot

Getting Started with OpenAI

Once you add the OpenAI API key, the WPBot should already start working for generic questions. Open a new browser window in Incognito mode and test by asking “What is the capital of Japan?”

Please make sure DialogFlow is Disabled if you want OpenAI to work with the WPBot.

OpenAI not working. WPBot Keeps loading

If OpenAI is not responding back and the bot is just loading, then likely you hit your OpenAI API usage limit or need to add credit. Please

pre-purchase credit to use OpenAI API and increase the Usage limit. You can add credits to your API account from here: https://platform.openai.com/account/billing

How to get an OpenAI API Key for the WPBot?

Visit your OpenAI API Keys page to retrieve the API key. You can grab the API key for the WPBot from this page: https://platform.openai.com/api-keys

Can I use both DialogFlow and OpenAI GPT3 with the WPBot?

No. They will both NOT work together. Please disable DialogFlow if you want OpenAI to work for the WPBot.

Is my language supported?

WPBot can work with ANY language. Just change the language texts from the WPBot Settings->Change Language to your preferred one.

Does this ChatBot support multi language?

MultiLanguage is supported with the WPBot Pro Master License. For a multilingual ChatBot for international users grab the WPBot.Pro Master License

I am not getting emails from the WPBot

The WPBot WPBot uses the WordPress’ default email function. If you are not getting emails from the WPBot’s email feature, it is likely that no emails are getting through from your WordPress site or they are ending up in the Spam box. Try using an SMTP mailer plugin. Also, try changing the to and from email addresses in the WPBot’s general settings area.

I cannot connect the WPBot to DialogFlow

Please Follow the steps in this tutorial correctly: https://www.wpbot.pro/dialogflow-integration/

Simple text responses are not working or getting an error

WPBot requires mysql version 5.6+ for the simple text responses to work. If your server has a version below that, you might see some PHP error or the Simple Text Responses will not work at all. Please request your hosting support to update the mysql version on your server.

I changed language or some other settings but do not see them when testing

Please clear the browser cache and cookies to see any change you have made. Alternatively, you can open a fresh browser window in incognito mode (Ctrl+Shift+N in chrome) to test your changes. Also, you may need to purge any cache plugin and CDN caching.

The WPBot is NOT working in the front end.

The most common reason for this is if the theme is coded incorrectly and jQuery is loaded from external source. jQuery is included with WordPress core and according to WordPress standard, jQuery must be included using wp_enqueue_script. https://developer.wordpress.org/reference/functions/wp_enqueue_script/ . Please make sure if that is the case in your theme.

Please contact us if you need further help. We take all user feedback sriously.

The WPBot is stuck on typing or loading

This usually happens if you enabled DialogFlow but did not complete the set up.

How do I add new conversations to the WPBot?

You can use WPBot to both answer user questions and collect information from the users.
To create answers to user questions you can use:
Simple Text Responses (built-in), FAQ(built-in), Site search(built-in), Product search(built-in Pro feature), DialogFlow(3rd Party) or OpenAI(3rd Party)
To collect information from your users you can use:
Conversational forms(built-in), Mail us(built-in), Call me back(built-in), Collect feedback features(built-in)
The built-in features are all free.

How do I add Line Breaks?

Please use the br html tag for line breaks.

Are HTML tags supported?

Yes, common HTML tags link link href, strong, br etc. are supported.

Does the WPBot support images, GIFs, Videos

Images, GIFs and Youtube Videos are supprted in the pro version. Pro version also includes a handy giphy floating search for easy embed in the language center.