Emporiqa

توسط Rosen Hristov

A customer types “winter boots, waterproof, under 80, size 9” into your store. Your search returns every boot you sell. The customer wanted four specific things and got none of them filtered.

This plugin connects your WooCommerce store to the Emporiqa AI chatbot. It acts like an online salesperson — shoppers describe what they need (or upload a photo of something they like), it finds matching products from your catalog, handles objections, answers questions from your own pages, compares items, and walks them to cart and checkout.

Try it yourself on the live demo store.

What it does:

Closes sales — handles objections like “too expensive” by suggesting alternatives from your catalog, instead of giving up
Searches your product catalog by what shoppers actually mean, not just keywords
Visual search — a shopper uploads a photo (something they saw on social, a style they like), the chatbot describes it and finds matching products in your catalog
Answers questions about shipping, returns, and payment from your store pages
Compares products side by side
Adds to cart and sends shoppers to checkout
Tracks which chat conversations led to purchases — full conversion funnel with chat-attributed revenue
Starts conversations automatically based on shopper behavior (time on page, pages visited, checkout page)
Rates shopper satisfaction after each conversation (thumbs up/down with aggregate scores)
Hands off to your team when it can’t help
Works in 65+ languages
Unlimited team members on every plan, no per-seat fees

Pricing

Free sandbox + paid plans from $59/month. See the FAQ below for details.

How it works:

Install the plugin and connect it to your Emporiqa account in Settings > Emporiqa
Your products and pages sync automatically
The chat widget appears on your store
Changes sync in real-time — no manual updates needed

Built for WooCommerce:

All product types — simple, variable, grouped, external
Multi-language — Polylang, WPML, TranslatePress
Multi-currency — WOOCS, WPML Multi-Currency, WC Payments, Aelia
In-chat cart with stock validation
Order tracking via REST API
Conversion tracking via order completion webhooks
Compatible with WooCommerce HPOS

Emporiqa also works with Drupal Commerce, Magento, PrestaShop, Shopware, Sylius, and any store via webhook API. Same platform, same dashboard, same assistant.

For developers:

The plugin provides 20+ WordPress filters to customize synced data, control which products sync, override cart/checkout URLs, assign sales channels, and more. WP-CLI commands available for bulk sync operations. See the full documentation.

Key filters: emporiqa_product_data, emporiqa_should_sync_product, emporiqa_widget_enabled, emporiqa_checkout_url, emporiqa_order_tracking_data.

Third-Party Service

This plugin connects to Emporiqa, an external service, in the following ways:

Webhook sync — Product and page data is sent to the Emporiqa API (https://emporiqa.com/webhooks/sync/) when content changes or during manual sync operations. Data is authenticated via HMAC-SHA256 signatures.
Chat widget — An external JavaScript file is loaded from https://emporiqa.com/chat/embed/ on all public-facing pages (when a Store ID is configured) to display the chat assistant.
Order tracking — Emporiqa may send requests to your site’s REST API to look up order status on behalf of customers.

An Emporiqa account is required. By using this plugin you agree to the Emporiqa Terms of Service and Privacy Policy.

From wordpress.org (recommended):

Go to Plugins > Add New in your WordPress admin
Search for “Emporiqa”
Click Install Now, then Activate

Manual installation:

Download the plugin from wordpress.org
Upload the emporiqa folder to /wp-content/plugins/
Activate the plugin through the Plugins menu

Setup:

Create a free Emporiqa account at emporiqa.com (sandbox stores are free — 100 products, 20 pages)
Go to Settings > Emporiqa in your WordPress admin
Enter your Store ID and Connection Secret (from the Emporiqa dashboard under Settings > Store Integration)
Click Test Connection to verify everything works
Run the initial sync from the Sync tab

Full setup guide with screenshots: emporiqa.com/docs/woocommerce/

Integration overview: emporiqa.com/integrations/woocommerce/

سوالات متداول

Where do I get my Store ID and Connection Secret?

Does this work with Polylang, WPML, or TranslatePress?

Yes. The plugin automatically detects Polylang, WPML, and TranslatePress, and syncs content in all configured languages. Languages are auto-detected on activation.

How do I do the initial sync?

After configuring the plugin, either use the “Sync All” button in Settings > Emporiqa > Sync tab, or run wp emporiqa sync-all via WP-CLI. After the initial sync, changes are sent automatically in real-time.

Can I control which products get synced?

Yes. Use the emporiqa_should_sync_product filter:

add_filter( 'emporiqa_should_sync_product', function( $should_sync, $product ) {
    if ( $product->get_price() <= 0 ) {
        return false;
    }
    return $should_sync;
}, 10, 2 );

What post types can I sync as pages?

By default, the page post type is synced. You can configure additional public post types (posts, custom post types) in Settings > Emporiqa under “Page Content Types”.

Does the plugin support WooCommerce HPOS?

Yes. The plugin declares compatibility with WooCommerce High-Performance Order Storage (Custom Order Tables).

How does order tracking work?

The plugin exposes a REST API endpoint that Emporiqa calls when a customer asks about their order. Requests are authenticated automatically using your connection secret.

Does visual search work with any product?

Yes — the chatbot accepts a photo upload, describes what it sees (color, material, category, distinctive features), and searches your catalog using that description. Works best for products with photos that show the item clearly. The shopper doesn’t need special tags on your products — the visual search runs through the same catalog you already sync.

What happens if the AI says something wrong?

Every reply comes from your synced products and pages, never from training data. When the chatbot isn’t sure, it says so and offers to hand off to your team. You can review every conversation in the dashboard and low-rated ones are flagged automatically.

Where do the answers come from?

Every reply is grounded in your synced store content — products, shipping page, return policy, FAQ pages. The chatbot answers from what you’ve synced, never from general training data.

How much does it cost?

The plugin is free. Emporiqa plans start at $59/month with a 14-day free trial. Sandbox stores are free forever (100 products, 20 pages, no credit card). Full plan details at emporiqa.com/pricing/.