MegaSend for WooCommerce lets you recover abandoned carts and send automated order notifications through WhatsApp. Connect your MegaSend account, configure your WhatsApp message templates, and start engaging your customers on their preferred messaging platform.
Key Features:
- Cart Abandonment Recovery — Automatically detect abandoned carts and send WhatsApp recovery messages with a direct link to restore the cart.
- Follow-up Sequences — Configure multi-step follow-up messages if the initial recovery message does not result in a completed order.
- Order Notifications — Send WhatsApp messages for order created, payment complete, order fulfilled, order cancelled, and order refunded events.
- Template Mapping — Map your approved WhatsApp Business message templates to WooCommerce events with a visual variable mapping interface.
- WhatsApp Preview — See a real-time preview of your WhatsApp message as you configure the template mapping.
- Easy Onboarding — A guided 3-step setup wizard gets you up and running quickly.
- GDPR Consent — Optional consent checkbox on the checkout page before tracking cart data.
- Dashboard Analytics — Track abandoned carts, recovery rates, revenue recovered, and message delivery status.
- Message Log — Full log of all sent messages with status, recipient, template, and error details.
Requirements:
- A MegaSend account with an active WhatsApp Business API instance.
- Approved WhatsApp message templates configured in your MegaSend dashboard.
- WooCommerce 8.0 or later.
External Services
This plugin connects to the MegaSend WhatsApp Business API to send automated WhatsApp messages on behalf of your store.
Service: MegaSend — WhatsApp Business API platform
Service Provider: Weblix Ltd
Data transmitted to MegaSend:
- Your MegaSend API token (for authentication).
- Customer phone numbers (to deliver WhatsApp messages).
- Template name and language (to identify which approved template to send).
- Template variable values (customer name, order number, cart total, etc.) to populate the template.
When data is transmitted:
- When validating your API token during setup.
- When fetching your approved WhatsApp message templates.
- When sending a WhatsApp message for an abandoned cart or order event.
Terms of Service: https://megasend.io/terms
Privacy Policy: https://megasend.io/privacy
