Ulasaslan Multi-Agent Chat adds a floating contact button to your WordPress site. Visitors can choose which department to contact (Sales, Support, Billing…) and the message opens directly in WhatsApp with a pre-filled greeting.
Features
- Multi-department routing — Add multiple departments, each with its own WhatsApp number and pre-filled message. Visitors choose who to contact from a popup panel.
- Working hours control — Set open hours per day of the week. Outside those hours you can hide the button, show an offline message, or keep it active.
- Click analytics — Every button click is logged in your WordPress database. View totals by department, page, and time period from the admin dashboard.
- Customisable appearance — Choose button position, colour, and size. No coding required.
- No external services — The only external request is the standard WhatsApp
wa.melink when a visitor clicks. No data is sent to third parties.
Privacy
Ulasaslan Multi-Agent Chat records the page URL, browser type, and IP address of button clicks for analytics. All data is stored in your own database. No data is shared with third parties. Update your site’s Privacy Policy accordingly.
